How long will it take for me to receive services?

Once an application is received and approved by Monroe County Social Services, the home is scheduled for an inspection and energy audit by a state-certified weatherization inspector. This inspection takes about three hours to complete. The inspector then takes the information gathered from the inspection and created a work order for the project and sends it out for bid to local contractors. Usually, within a week, prospective contractors meet with the inspector at your home to inspect and take necessary measurements.  The contractors have about a week to assemble and submit their bids. When they are all received the job is awarded to the winning contractor who will then contact the homeowner and schedule repairs. Most repairs are completed in one or two days. From time to time projects do go on longer based on the availability of materials.

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1. How do I know if I qualify?
2. Who can apply for services?
3. What does the program offer me?
4. Who does the work?
5. Are there any reasons my home can be refused?
6. How long will it take for me to receive services?