County Departments

Monroe County offices are closed to the public until at least April 6 and will be reviewed continually. All essential services, like solid waste, social services, animal control, and emergency management, will continue to operate. County staff directory can be found at

County Building Department 

Monroe County Building Department (the Department) is closed for permitting, plan review and inspections until April 6, 2020 with extensions as needed. THIS INFORMATION MAY CHANGE AT ANY TIME. During this time, no building permit applications will be processed in any capacity, which includes issuance, revisions, updates, and corrections. In addition, the Department will not be conducting plan reviews or inspections during this time frame. 

In order to offer the ability for existing permitted work to continue we have three alternatives available:




The Building Official hereby requests that Professional Florida Engineers and Architects provide inspection services only for job sites with active existing permits for purposes of satisfying F.S. 471.045 and 481.222, if owners chose this option. Private Providers may also offer inspection services as defined below if owners chose this option.

In order to accommodate our customers and their intentions to safely proceed with inspections during this time. The following options are available for active building permits: Inspections may be resumed by the Department once normal operations are reinstated, if a permit holder retains a professional engineer or architect to conduct inspections. Inspections will not be resumed by the Department, if a private provider takes over inspections.

Any permit holder (contractor or owner builder) who requires a 21-day elevation certificate and final elevation certificate, contact Karl Bursa at for upper keys or Mary Wingate at for lower keys.

If you are interested in having your existing job sites inspected under these three alternatives, while the County inspections are closed, please contact Elba Ramirez at 

  • (305) 295-3993

  • upperkeysinspections@MonroeCounty-FL.Gov

  • lowerkeysinspections@MonroeCounty-FL.Gov

Planning and Environmental Resources Biological  Inspections

The Planning & Environmental Resources Department inspections may not be conducted by an Engineer, Architect or Private Provider. County staff will make every attempt possible to provide inspection services as staff resources are available for issued active permits. Work on an active permit may NOT proceed if a Pre-Clearing Inspection (850) is required as identified on your permit conditions and issued permit card, and was not completed by a County Biologist prior to the closure of the County offices. This effort for ongoing inspections under COVID-19 is to provide a way for jobs already started to proceed. If a job hasn’t started it is on hold.

Other BIOLOGICAL and PLANNING inspections can be requested by email. Please send all requests (both Biological and Planning) to Please indicate the Building Permit Number and the type of inspection(s) requested:

  • 863 Erosion/Sediment Control

  • 864 Pre Storm Bury

  • 865 Final Stormwater

  • 893 Final Landscaping

  • 894 Final Biological

  • 895 Final Planning

The Planning Director will determine if inspections can be provided on a case by case basis. We will do our best to complete inspections as staff resources are available.

Flood Inspections

The Flood Department inspections may not be conducted by an Engineer, Architect or Private Provider. County staff will make every attempt possible to provide inspection services as staff resources are available for issued active permits.Please email Karl Bursa at for upper keys or Mary Wingate at for lower keys.

County Libraries

Libraries are closed until at least April 6. Drop boxes for returns are available at the branches. Discover the libraries’ digital collections and virtual services at

Monroe County Social Service

Suspended congregate meal sites and transitioned to “grab & go” options. Continuing to offer home delivered meals with the possibility to extend the program to more individuals should the need arise. Still operating MC transit.

Animal Services

Shelters will be closed to the public

  • Staff will continue to work their scheduled shifts at the shelter caring for the animals and responding to emergent animal control calls so they will be available at the shelter.

  • We will put out messaging that instructs individuals wishing to adopt a particular animal to call the shelter. We will interview them over the phone and schedule an adoption meet for an appropriate time. The community will be instructed to look on our website if they are interested in adopting and call for an adoption counseling session which will take place over the  phone or virtual meeting. (Many animals are currently in foster homes so we may schedule face to face adoption meets when this thing goes away)

  • Pet owners wishing to surrender a pet will be instructed to make an appointment by calling the shelter. If they just show up we will have them call the office line and we will instruct them to put the pet in the outside overnight holding area and complete the paperwork. The same will be done for individuals finding lost animals.

  • Pet owners reclaiming pets will be handled over the phone. We will make appointments for the reclaim of the pet and handle it appropriately. The reclaim will take place outside minimizing the interaction inside the shelter.

Veterans Affairs

  • Any veteran who shows symptoms should call the VISN 8 Clinical Contact Center at 1-877-741-3400 for triage and instruction prior to coming to the medical center or clinics. The website can be found at: (

  • Clients in need of information, email addresses or other contact information can visit and call Key West at 305-295-5150 or Key Largo at 305-453-8777.