I am NOT a Monroe County resident. How much is the cost of transport?

There is a base rate of $12,000 for a Trauma Star transport, with an additional $100 per mile calculated from origin to destination. The average billed amount is about $20,000 to $23,000 per trip -- which is less than half of the amount usually charged by the previous private air transport company that operated in the Keys prior to 2017.

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1. I was transported by Trauma Star air ambulance. I am a Monroe County residents. Why did I get a bill?
2. Do I qualify for the Monroe County Resident Trauma Star Fee Waiver?
3. Do I have to sign up for the Monroe County Resident Trauma Star Fee Waiver before transportation?
4. I am NOT a Monroe County resident. How much is the cost of transport?